The Opportunity
As tour managers for our subsidiary Socialite Travel, you will ensure travel arrangements run as smoothly as possible and provide holiday makers with practical support throughout their trip. An in-depth knowledge of a particular area or region is essential, and you may act as a tour guide during the tour.
On overseas tours, you’ll use your language skills and knowledge, for example of the culture or history of an area, to ensure the tour goes smoothly and that holiday makers enjoy themselves.
Tour managers are also sometimes known as tour directors.
Your responsibilities
- accompany groups travelling by bus, or in some cases by boat, train or plane
- welcome holiday makers at their starting point and announce details of travel arrangements and stop-over points
- help with passport and immigration issues
- assist holiday makers with check-in and settle them into their accommodation
- communicate a range of information on itineraries, destinations and culture
- develop a specialist area of knowledge
- answer questions from holiday makers and to fulfill their expectations of the tour
- make sure all travel arrangements run according to plan and that accommodation, meals and service are satisfactory
- organise entry to attractions and transport, such as car hire
- ensure that tours run smoothly for individual members of the group
- respond to questions and offer help with any problems that arise
- make contact in advance with places to stay or visit to check details and arrangements
- liaise with hotels, restaurants and other clients
- advise about facilities, such as sights, restaurants and shops, at each destination
- occasionally make accommodation bookings on proposed dates
- organise and attend tourism events, conferences, workshops, seminars and exhibitions
- write reports and maintain records
- Assist in documenting trips and producing footages for individual participants or groups
- provide feedback after a tour as part of a debrief session.
About Socialite AF
Socialite AF is a full scale tech and social innovation agency for corporates, influencers and creators. We work with brands and agencies to create social communication campaigns that are memorable and inspire consumers to take action. We have offices in Accra and are excited to be expanding our team!
Socialite Travel is a subsidiary of Socialite AF and is a full service travel and tour agency.