The Opportunity
We are looking for a talented Social media manager to administer social media accounts for our clients. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage various brands in a cohesive way to achieve marketing goals.
As a Social media manager, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our client’s company views creatively.
Ultimately, you should be able to handle social media presence for multiple clients ensuring high levels of online engagement and customer engagement.
The Community Manager also works on strategic planning of social media marketing campaigns. The Social Media Community Manager is the first point of contact within the social media community and strives to engage and provide support to members of the community.
A Social Media Community Manager builds the brand’s online presence and fosters stronger relationships between the brand and the public.
Your responsibilities
- Serve as a point of contact for social media platforms such as Facebook, LinkedIn, YouTube, Instagram, forum and blog
- Interact with community members and customers in a professional, personable, and timely manner to grow and keep the community alive
- Work with the marketing, creative, and customer experience team to create high quality, engaging, relevant, and timely content
- Manage the social media editorial calendar and ensure the content is published by the stipulated deadlines
- Foster and strengthen new relationships with key influencers within the community
- Deploy social listening tools to monitor positive/negative comments and topic trends, and strive to boost engagement and resolve any potential conflicts that may affect brand reputation
- Generate comprehensive reports on overall community sentiment and notable trends and provide meaningful feedback
- Keep up to date to the latest social media trends and emerging social media platforms in the industry
About Socialite AF
Socialite AF is a full scale tech and social innovation agency for corporates, influencers and creators. We work with brands and agencies to create social communication campaigns that are memorable and inspire consumers to take action. We have offices in Accra and are excited to be expanding our team!